Shipping Policy
Shipping
We aim to ship all orders next business day however please allow up to 5 working days for your order to ship. Please note during peak periods (sale, public holidays or new collection launches) order processing time may take longer.
New Zealand
We offer Free Shipping on all purchases made in New Zealand. All parcels are sent using Courier Post. Your signature will be required upon delivery. The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping address.
Delivery takes 2-3 working days, depending on where you live.
Please remember that during very busy times delivery may take longer and any delays in the courier service are out of our control. If you are concerned about delivery timeframes, or your order is urgent, please let us know.
Australia
We offer Free Shipping on all purchases made in Australia. Most parcels are sent through NZ Courier Post,, your signature will be required upon delivery. The parcel can be delivered to your home or work. To ensure you are available to collect your purchase when it is delivered, we recommend that you enter your daytime or business address for your shipping address.
Delivery takes 5-7 working days, depending on where you live and orders are generally shipped from New Zealand.
Please remember that during very busy times, delivery may take longer and any delays in the postal service are out of our control. The delivery time can take an extra 3 - 20 working days, depending on where you live. If you are concerned about delivery timeframes, or your order is urgent, please let us know.
International Shipping
We are still working on this – individual tariffs will apply. Please contact us at: goya_range@hotmail.com
Taxes and Duties
Sheryl May bears no responsibility for import duties, charges, or taxes accrued at the recipient's end. Such charges can differ based on each country's customs regulations; please consult your local customs authority before making a purchase. Declining payment for requested fees will lead to the return of your order, and a $150 NZD refund will be subtracted from your order to account for the refusal fee and return shipping cost. Please note that refusing taxes on orders totalling less than $150 NZD will render you ineligible for a refund.
